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Privacy Policy for easystudy ZZP

Last Updated: May 4, 2024

Welcome to easystudy ZZP ("we", "our", "us"). We value your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, store, and safeguard your information when you use our mobile app. Please read it carefully.

1. Information We Collect

  • Identity Data: Name, email address, User ID.
  • User Content: Messages exchanged with Archie, audio files (stored for replay and text extraction purposes).
  • Usage Data: App interactions, in-app search history, feedback (e.g., flagged chat messages).
  • Device Information: Installed apps.

2. How We Use Your Information

  • Provide and improve our services.
  • Personalize user experiences.
  • Train AI models to enhance our chat agents.

3. Data Retention

We retain your data indefinitely to maintain the functionality of our chat service and to improve user experiences. However, you can request data deletion by contacting us at [email protected].

4. Data Sharing

We do not sell, trade, or otherwise transfer your personal data to third parties. All collected data is used solely for our internal purposes.

5. User Rights

  • Access the data we hold about you.
  • Request correction of any incorrect or incomplete data.
  • Request deletion of your personal data.

To exercise any of these rights, please contact us at [email protected].

6. Children's Privacy

We collect data from children between the ages of 9 and 13. We do not sell this data to third parties nor use it for targeted advertising. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us at [email protected], and we will delete the data.

7. Changes to this Privacy Policy

We may update this policy from time to time. Any changes will be communicated to you via email or through a notice on our app. The "Last Updated" date at the top of this policy indicates when it was last revised.

8. Contact Us

If you have any questions or concerns regarding this policy or your data, you can reach us at [email protected].